FAQ

I have recently transitioned from one website platform to another - Previous accounts may no longer be active and you may have to create a new account. And if you come across any errors or bugs please let me know, thank you!

I am no longer accepting market invitations as I am booked out for the remainder of 2021, thank you for your consideration. 

 

Embroidery Questions:

I’ve never done embroidery before, where should I start?
You’re in the right place! I recommend trying one of the Beginner Kits as they really walk you through the process and are super fun!

What’s the difference between the embroidery kit levels?
Great question! Beginner kits come with a video tutorial, intermediate kits are the same level of difficulty as the beginner kits but they don’t come with a video tutorial, and difficult kits have more detailed stitches involved.

Can I pick up my order instead?
Sure! Perth orders can pick up your order from Dianella or Bedford. Use the code PICKUP when checking out so you don’t have to pay for shipping and then send me an email with your order number to arrange pick up :-)

I placed an order in person at a market, when will I receive it?
Thank you for your order! You’ll receive an email from me when your order is shipped, and I’ll also email you if there are any delays.

How long does it take you to ship orders?
Normally 1 - 7 days, each kit is made by hand by me so I appreciate your patience :-)

Do you wholesale your embroidery kits?
I sure do! Send me an email and I’d love to discuss that with you, I can even offer stands for the kits to be displayed in.

I want to place a large (10+ kits) order, can I have a discount?
You sure can! Send me an email before placing an order and I can offer you a discounted price.

Why has my order been refunded?
If an order is returned to me due to an incorrect address being supplied by the customer, your order will be refunded minus the shipping cost. You are welcome to repurchase the item but please make sure you input the correct address

Why isn't the template printed on the fabric?
I don't print the templates onto my kits for two reasons - the first is that it would increase the cost of the Kits and I want to keep them as affordable as possible. The second reason is that you would see printed template through the lighter colours of thread (such as the thin lines on the Bumble Bee wings), whereas if you trace the template with a pencil you won't see it afterwards.

What colour thread was used in xyz kit?
A list of all threads and materials used in each kit is available at the top of the front page of the instructions, as well as in the title of the individual steps.

What kind of material should I use if I want to do embroidery?
Almost anything! (Just stay away from stretchy fabric if you're a beginner) For personal projects I normally source second-hand cotton material, you can find great colours and often for a lot cheaper than fabric stores charge. However, if you want to buy new, I also recommend cheap sheet sets at Kmart or Target.

 

 

Macrame Questions:

What kind of rope should I use for macrame?
For beginners I recommend 3 ply 6mm cotton. 6mm is an easy size to work with and 3 ply creates less dust and makes your project a bit more structured aka it’s less likely you’ll be able to see your mistakes.

Where should I get my macrame rope?
There are a tonne of online local sellers that sell macrame rope! Have a google and try to support small businesses where you can. Otherwise, if you’d like to see the rope before you buy - Spotlight, Bunnings, and other craft and hobby stores will sell variations of it.